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FAQ

How do I become a customer?

Visit our Become a Customer page to request an application.

How do I place an order?

If you are a current customer, contact your regional Customer Service Representative to place an order today! If you are not a customer, visit our Become a Customer page to request an application.

For International Order placement or service assistance, please email exports@bsgcraft.com.

Customer Service

1-800-374-2739
sales@bsgcraft.com

Please call or email us to be routed to your dedicated CSR.

What are your hours of operation?

Customer service and order processing personnel are available between 7:00 AM and 6:00 PM CST, Monday through Friday.

I need help with my Malt Order

Visit our Malt Ordering and/or Bulk Malt ordering pages for more information.

Special Order

Some items on our websites and in our catalogs are designated “special order” with an asterisk (*). These items may require extended lead times and minimum order quantities. Contact BSG sales for more information.